Monday, December 15, 2008

Loie Fuller and Radius

Earlier this last week a group from Gracie's took the train -- actually the commuter rail -- to Boston for a farewell dinner for Adrien, Gracie's sous chef. He returns to Ireland later this month to begin the next phase of his life and career.

Anyway, it was bitter cold when we got off at South Station in Beantown and walked the block and a half or so to Radius, the restaurant chosen for the occasion.

Very nice layout, quite posh in fact, and as we entered the room one could see the most of the clientèle pretty much matched their surroundings -- frankly not my cup of tea.

The service was quite pleasant, wines were terrific and the food very good. Overall I'd have to say it was a fine trip but for one thing: the cost was easily 30-40% higher than in Providence. And frankly when something comes with fennel puree I shouldn't have to ask the staff where it is only to have them point out several tiny white dots on the plate. Anyway, Providence abounds with great food at good prices.

Saturday night we stopped in at Loie Fuller for an aperitif -- remember it's just across the street from our condo -- and ran into Maria Thomas and Rick Roberts, who apparently had similar ideas. We sat at the bar and chatted about one thing or another. Mostly about food and the good things life has to offer.

The restaurant business is a funny industry -- and I don't mean funny in the Seinfeld sense of the term. We've been going to Loie Fuller now with some regularity of late and yet no one says hello to us when we walk in the door, no "good to see you," no thanks for coming to our place (again!) or thanks for spending your money here rather than somewhere else. Not coming and not going.

Now lest you think we need constant affirmation of our existence or that we suffer from the Norman complex (Norma as in cheers I mean) or that we require some sort of special attention you would be patently and utterly wrong.

Look, one of the reasons to go out for dinner is to get that extra bit of special attention you normally wouldn't get at home. And to return to the same place again and again you just want an acknowledgment of thanks for choosing "us versus them." That's all.

Such things seem difficult for some places to do and Loie Fuller is one of them. Nice folks to be sure, very good food but generally the attitude seems to be fairly cold and aloof. At least it struck me that way recently.

Maybe it's a New England thing but I don't think so. And of course we can't rule out the possibility that they don't like us. But I doubt that's true. Chez Pascal treats you like you were a long-lost brother the moment you walk in the door, like they are genuinely glad to have you drop by for a bite to eat or a drink or two. And Gracie's, well they are known for their smooth service but also for their attention to detail designed to make you feel very special indeed.

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